Kirsty first worked with Complete Communication at university, when our CEO Daryl and his team stepped in at the last minute after another agency let her down. She has continued with their support into her career, relying on electronic note-takers and BSL interpreters to fully participate in meetings and build strong relationships with colleagues. Kirsty values their flexibility, user-centred approach, and deep understanding of accessibility, describing her experience as “really positive”. She encourages others to seek support, noting that Complete Communication “know the system inside out”.